Adults make eye contact between 30% and 60% of the time in an average conversation, says the communications-analytics company Quantified Impressions. But the Austin, Texas, company says people should be making eye contact 60% to 70% of the time to create a sense of emotional connection, according to its analysis of 3,000 people speaking to individuals and groups. One barrier to contact is the use of mobile devices for multitasking. Among twentysomethings, “it’s almost become culturally acceptable to answer that phone at dinner, or to glance down at the baseball scores,” says Noah Zandan, president of Quantified Impressions. (A common feint, texting while maintaining eye contact, not only is difficult but also comes off as phony.)

The Decline of Eye Contact - WSJ.com

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