“But even more transformative than this was the way in which Twitter and blogs and other social-media tools like Facebook have permanently changed the relationship between the media and what Dan Gillmor has called “the people formerly known as the audience.” Instead of relying only on mainstream journalists to tell us what is going on in places like Egypt during the Arab Spring, we have been able to see and hear about those events directly from people who are experiencing them — thanks to the efforts of pioneering journalists such as National Public Radio’s Andy Carvin, and his use of Twitter as a crowdsourced newsroom.”
Notes
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